Voter Registration & Board of Elections

BALLOT DROP BOX

Located at the Chestnut Street Entrance to the Lancaster County Government Center on 150 N Queen, 

in front of security.

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RETURN BY MAIL: 

P.O. Box 2139 
Lancaster, PA 17608
REMINDER: Postage is required.

April 29 - May 12 --

Monday through Friday, 8:30 A.M. to 5 P.M.

May 13-14 - 

8:30 A.M. to 8:00 P.M.
May 15 - 8:00 A.M. to noon
May 17 - 8:30 A.M. to 8:00 P.M.
May 18 - 7:00 A.M. to 8:00 P.M.

On May 7th, the Election Office was contacted by several voters who had received incorrect return envelopes and/or mail ballots. We immediately contacted the vendor, Michigan Election Resources. After looking into the matter, the vendor has accepted full responsibility for the mishap.

The vendor’s representative explained that during printing and sorting process, the machines use a camera process to ensure correct matching of election materials. When items do not match, the machine stops and a person comes to fix the error and restart the process. It was at that point that the mix-up occurred, due to human error.

In speaking with the vendor, we believe that this happened to fewer than one hundred voters in zip codes 17552 (Mount Joy) and 17547 (Marietta) were affected. Voters in those zip codes are asked to check their return envelopes to ensure that their names are on those envelopes. For those who received the incorrect materials, they should call the Elections office at 717-299-8293. We will cancel the original ballot and issue a new ballot through the mail directly from our office or they can come in and we handle it in person.

The Elections office will be open for any affected voters to come in and receive a reissued ballot Monday-Friday from 8:30am to 5:00pm. Additionally the office will be open May 13, 14 and 17 until 8:00pm; May 15 from 8:00am-12:00pm; and on May 18 (Primary Election Day) from 7:00am to 8:00pm.

Voters who have received the wrong return envelope and/or ballot:

Please contact our office immediately at 717-299-8293.
If you have not returned anything to our office:
1. We can reissue you a corrected envelope and ballot. Please come to our office at 150 N Queen, Suite 117, Lancaster 17603.

2. Should you be unable to get to our office, you may surrender the return envelope and ballot you were sent at the polls and vote there.

If you have already returned a voted ballot and it was the wrong return envelope and/or ballot:
1. If the precinct and Party ballot were correct, we can correct the return envelope to ensure you receive credit for your vote.

2. If either the precinct or Party ballot were incorrect, we will contact you via phone, email or letter. These ballots will need to be reissued. We do ask that you come to our office to do this. In the case that you cannot get to our office for a reissue and you no longer have the return envelope and/or the ballot, you may go to your polls and vote provisionally.